Responsible Gambling at Bison Casino — Tools, Limits and Support

Online gambling is entertainment. For most people it stays that way — a recreational activity with a defined budget and a clear stopping point. For some, it can develop into something harder to manage. Bison Casino provides a set of tools that allow players to set their own boundaries and stay in control of how they play. This page explains what's available and when it makes sense to use it.

Responsible Gambling Tools

All of the following tools are accessible through the account settings or by contacting support directly. They can be activated at any time, without requiring an explanation.

• Deposit limit: set a daily, weekly or monthly cap on how much you can deposit. Once active, the limit takes effect immediately. Increasing it requires a waiting period — a deliberate friction designed to slow down impulsive decisions.
• Loss limit: define a maximum amount you can lose within a set period. When the limit is reached, access to real money games is temporarily suspended until the period resets.
• Session time limit: cap the length of individual play sessions. The platform ends the session automatically when the time is up.
• Cooling-off period: a short-term break ranging from a few days to several weeks. The account remains open but deposits and real money play are disabled for the chosen duration.
• Self-exclusion: a longer-term or permanent suspension of the account. Self-exclusion cannot be reversed before the agreed period ends — that's intentional. Treat it as a firm commitment.

To activate any of these options: account settings panel, or contact support via live chat (daily 9am–11pm) or email at [email protected].

Warning Signs — When Gambling Stops Being Entertainment

Problem gambling rarely announces itself clearly. It tends to develop gradually, often alongside rationalisation that keeps it invisible for longer than it should be. A few honest questions worth asking:

• Are you gambling with money set aside for bills, rent or other essentials?
• Do you chase losses — continuing to play in order to win back what you've lost?
• Have you lied to people close to you about how much time or money you spend gambling?
• Do you feel restless or irritable when you try to cut back or stop?
• Is gambling taking up mental space even when you're not playing?

If the answer to more than one of these is yes, it's worth taking a step back — and possibly speaking to someone. The tools above are a start. Professional support goes further.

Support Resources in Germany

The following organisations offer free, confidential support for people affected by problem gambling — whether that's the player themselves or someone close to them:

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Free helpline: 0800 1 37 27 00 — daily 10am to 10pm
  bzga.de
• Check Dein Spiel
  Self-assessment tool, guidance and counselling referrals for players and family members
  check-dein-spiel.de
• Anonyme Spieler (Gamblers Anonymous Germany)
  Self-help groups across Germany
  anonyme-spieler.org

These services are independent of Bison Casino. They are free to use and available regardless of how serious or early-stage the concern is. The self-assessment tool at check-dein-spiel.de is a useful starting point if you're unsure whether your gambling habits warrant attention.

Protection of Minors

Bison Casino is strictly for players aged 18 and over. Date of birth is collected at registration and verified against official ID during the KYC process. Accounts belonging to underage individuals are closed upon identification and deposits are returned.

Parents and guardians looking to prevent minors from accessing gambling content can use parental control software at the device or network level. Tools such as Net Nanny, Kaspersky Safe Kids or the built-in family safety settings available on most operating systems and routers allow gambling sites to be blocked across all devices on a household network.

Basic Principles for Sensible Play

Nothing here is new. But it's worth stating plainly:

• Only gamble with money you can afford to lose — not money needed for anything else
• Set a session budget before you start and stick to it regardless of the outcome
• Don't use gambling as a way to manage stress, boredom or difficult emotions
• The house edge is a mathematical constant — winning streaks don't change it
• Take breaks. Especially when a session is going well

The responsible gambling tools at Bison Casino are available to everyone. Using them is not a sign of weakness — it's basic account management. The decision to use them is yours.